on 28-10-2021 08:13
Essential works were carried out in area ( area 25) on Tuesday 26th October around 11am, and ever since I have been experiencing packet loss.
This is evident using command prompt on the pc to sites such as bbc.co.uk, also seen on thinkbroadband graph and via the xbox.
Speed doesn't seem to be
I didn't experience any problems before the maintenance.
The modem is in modem mode. I have rebooted the modem and router and also contacted technical support but I think all they did was a remote reboot of the modem.
So are there still some problems in the area that need to be addressed ?
Answered! Go to Answer
on 28-10-2021 14:58
on 28-10-2021 08:31
on 28-10-2021 14:58
on 29-10-2021 17:13
on 29-10-2021 17:23
Sometimes the scheduled work extends over more days than originally notified. Recent work in my area when on for 2 extra days, but the 150 helpline was very informative of the status and I got an email when the work was finally completed.