on 30-06-2021 17:37
Broadband connection down with:
critical SYNC Timing Synchronization failure - Loss of Sync
and partial RCS
Tried a factory reset - reset held down for 50s. Did not help. Urgent help required.
on 30-06-2021 19:26
on 03-07-2021 08:38
Hi @keshav123456.
Welcome to the community and thanks for your first post, we're happy to have you with us 🙂
I'm very sorry to hear you're experiencing a loss of service, I can appreciate this is very frustrating and we apologise for any inconvenience caused.
Thanks @jbrennand for your assistance here, have you checked the service status page for any known issues in your area?
If you could please answer the questions above this will help us determine what the issue is due to.
Thanks,
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