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Problems connecting to EE website

madasaf1sh
Tuning in

on ‎20-06-2022 18:44

Is anyone else experiencing issues connecting to the EE website at all, as it seems that their incompetent DDOS provider is blocking some VM IP address.. 


I can see from Wireshark logs Incapsula (Impervia) are redirecting the DNS requests, but trying to get EE to do anything is like pulling teeth

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3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

on ‎20-06-2022 21:41

Hi @madasaf1sh 

No problems here on Teesside using my VM broadband.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Roger_Gooner
Alessandro Volta
In response to newapollo

on ‎20-06-2022 21:45

Do a traceroute if you can.

C:\>tracert ee.co.uk

Tracing route to ee.co.uk [45.60.72.23]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    11 ms    19 ms     9 ms  haye-core-2a-ae36-0.network.virginmedia.net [80.3.178.217]
  4     *        *        *     Request timed out.
  5    10 ms    10 ms     8 ms  m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
  6     *        *        *     Request timed out.
  7    11 ms    11 ms     9 ms  uk-lon01b-ri1-ae-23-0.aorta.net [84.116.135.30]
  8    11 ms    10 ms    10 ms  213.46.182.188
  9    18 ms    12 ms    16 ms  45.60.72.23

Trace complete.

C:\>
--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection
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madasaf1sh
Tuning in
In response to Roger_Gooner

‎20-06-2022 22:02 - edited ‎20-06-2022 22:08

Its not a traceroute issue, nor is it a routing issue with VM, as if I use VPN it works, when i use split tunnelling. It is defo an IP Block..

I know what I am looking at thanks....

The webpage comes up with BLOCKED on a standard html page, and when looking at the TCP logs in Wireshark, I can see the DNS Intecept by Impervia who do the DDOS mitigation for EE.

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