Printer connection

[Harry81]

I have a new Hub5 installed and set up. I am unable to locate air printer even though my printer is on wifi. My iPads does not recognise my Canon printer. Any suggestions?

[goslow]

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@Harry81 wrote:

There is no WPS button on Hub5

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https://www.virginmedia.com/broadband/existing-customer-deals/hub

https://www.comparebroadband.org.uk/providers/virgin-media/routers/

https://www.ispreview.co.uk/index.php/2021/10/virgin-media-o2-officially-launches-hub-5-broadband-ro...

[Client62]

WPS button is on the back at the top.

[Client62 · Accepted solution]

Final comment on this topic ...

If the Canon printer does not connect via WPS,

connect the printer to the Hub with network cable,

the iPhone will find the printer in that configuration.

[Harry81]

Problem sorted, thanks

[Molly_T]

Hi Harry! 👋 Thank you for returning to the thread to keep it updated! Huge thanks to the community for their support in getting this resolved for you also!

Glad to hear the issues with the printer have been sorted now. Please do let us know if there is anything further you need support with and we will do our best to help. 

All the best 🌞