on 24-01-2022 17:00
hi, I would like to return my virgin media PowerLine boosters (and have their additional cost removed from my bill). I have tried looking all over the virgin media website but cannot find a simple way of doing this. Please could some tell me/get in touch on how to return these.
if it helps I will be returning a hub soon as I have a new one being sent out as part of the virgin media equipment upgrade program.
Answered! Go to Answer
24-01-2022 17:15 - edited 24-01-2022 17:18
See if this covers it. Not sure it does tho'
https://www.virginmedia.com/help/virgin-media-return-or-recycle-equipment/request-returns-pack
24-01-2022 17:15 - edited 24-01-2022 17:18
See if this covers it. Not sure it does tho'
https://www.virginmedia.com/help/virgin-media-return-or-recycle-equipment/request-returns-pack
on 24-01-2022 17:29
Thank you.
I have filled it in so will now wait and see what happens.
many thanks
on 27-01-2022 10:25
Hi therealdanlad,
Thanks for your post and welcome back to the community!
From reviewing our service, I can see that the returns is to be sent out yourself.
Let us know if you face any issues.
Thanks,