PowerLine Boosters

[therealdanlad]

hi, I would like to return my virgin media PowerLine boosters (and have their additional cost removed from my bill). I have tried looking all over the virgin media website but cannot find a simple way of doing this. Please could some tell me/get in touch on how to return these. 

if it helps I will be returning a hub soon as I have a new one being sent out as part of the virgin media equipment upgrade program. 

[jbrennand · Accepted solution]

See if this covers it.  Not sure it does tho'

https://www.virginmedia.com/help/virgin-media-return-or-recycle-equipment/request-returns-pack

[therealdanlad]

Thank you. 

I have filled it in so will now wait and see what happens. 

many thanks 

[Kain_W]

Hi therealdanlad,

Thanks for your post and welcome back to the community!

From reviewing our service, I can see that the returns is to be sent out yourself.

Let us know if you face any issues.

Thanks,