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Power cut slight issue with hub 3

metalmatt
Up to speed

On the 6th January I had a power cut. After looking at the downstream power levels it caused a slight spike. On channel 2-7 it used to be around 3.8 now I'm getting 8-9 but it does not go over 10. Should i be concerned? So far my I haven't had any lost connection. On channel 2 it goes up to 9 then drops to 8, and then goes up to 9 etc...

I have turned the hub off for an hour but no joy. Here are my stats:

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1235000000538256 qam13
21390000008.938256 qam1
31470000008.438256 qam2
41550000007.938256 qam3
51630000007.538256 qam4
61710000007.338256 qam5
7179000000738256 qam6
81870000006.638256 qam7
91950000006.338256 qam8
10203000000638256 qam9
112110000005.638256 qam10
122190000005.537256 qam11
132270000005.538256 qam12
142430000004.938256 qam14
152510000004.538256 qam15
162590000004.538256 qam16
172670000004.338256 qam17
182750000004.438256 qam18
192830000004.538256 qam19
202910000004.838256 qam20
21299000000538256 qam21
223070000005.438256 qam22
233150000005.638256 qam23
243230000005.538256 qam24


Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked38.6791
2Locked38.6920
3Locked38.9800
4Locked38.9910
5Locked38.9750
6Locked38.91060
7Locked38.9690
8Locked38.9680
9Locked38.6590
10Locked38.9750
11Locked38.6650
12Locked37.31390
13Locked38.9720
14Locked38.6760
15Locked38.91090
16Locked38.6890
17Locked38.61040
18Locked38.9960
19Locked38.61490
20Locked38.9760
21Locked38.61030
22Locked38.9560
23Locked38.9680
24Locked38.6770
1 ACCEPTED SOLUTION

Accepted Solutions

Adduxi
Very Insightful Person
Very Insightful Person

Power levels fluctuate with the weather as well, so don’t get too hung up over this. As long as they don’t go over +10, it’s fine. 

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4 REPLIES 4

Tudor
Very Insightful Person
Very Insightful Person

As long as everything else is ok, don’t worry about it. You could power cycle your hub and this will reset the counters and get the latest situation. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Thanks for your help 🙂

What does power cycle mean? Cheers

Tudor
Very Insightful Person
Very Insightful Person

Turn the mains power off and on.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Adduxi
Very Insightful Person
Very Insightful Person

Power levels fluctuate with the weather as well, so don’t get too hung up over this. As long as they don’t go over +10, it’s fine. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks