So to cut a long story short. Internet has been running amazing for some time, bar some minor hiccups along the way during peak times. However yesterday (4th of July around 5pm to 6pm) my router shut off and rebooted.
Now I'm not normally one to jump into the admin settings of the router as I've never really felt any need to do so given the fact that the internet hasnt caused me much concern. However since the reboot of my router I've got terrible connections both via wired and wireless dropping from a usual 360mbs to around 5mbs if I'm lucky.
Venturing into the modem settings I come across the network log screen and see that theres margins for post and pre errors on channels, and I'm assuming (after seeing other posts on here) that mine are considered reasonably high.
Can anyone with further knowledge take a look at this please.
The high errors.
Any help appreciated. I can supply further info on request.
SNR is way below spec, you need a technician, phone customer services and report the problem. By the way, the Pre and Post errors are since the hub was last power cycled. Best way to get latest figures is to power cycle the hub and take another look in a few hours. With a SNR like that I expect they will climb quickly. The Pre errors are ones that have been corrected and the Post one are uncorrectable.
Tudor There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
My router briefly rebooted earlier and again since. After around 15 minutes of rebooting channel 1 had around 450,000 errors and seemed to be the only channel showing at the time. I'll leave it running for a while an see what the outcome is.
I think I'll wait it out. I've already had a brief encounter with the online chat this morning who was of no use I must say. They required me to test my connection on a wired setting, on two several occasions, second one being somewhat fine an increasing on speed to around 45mbs. However still not the 360 I usually get.
Bare in mind. This is after he told me to disconnect every single device in the house, and test on a single device. Once the result was shown to him, he said awesome is there anything more I can help you with?
Well erm. Yes that doesnt quite answer my question as to why my internet is all of a sudden running terrible.