on 09-01-2016 12:32
Can anyone help with port forwarding on the Hub 3? I am happy with the equipment IP address, the internal start and end port fields. Don't know what to do about the external start and end ports. As I write I am currently on hold with the support line and have been for the past 20 minutes. Help!!
Answered! Go to Answer
26-07-2016 14:33 - edited 26-07-2016 14:34
@ sborrainfaccia
I have only just seen this post now, it would make total sense that ipv6 routing was the issue. i only wish they knew that when i called them! id of happy adapted my rules to ipv6 if it was possible, its the future after all still cant quite get my head around it tho! would of been a good opportunity to learn.
thanks for sharing
on 14-08-2016 22:43
Hey there,
I am trying to follow a tutorial on how to port forward on my Hub 3.
This is where i get stumped:
below are the options I am offered when clicking on 'security'
Security
And that is all. Please can you advise me as to how to port forward?
Here are the details of the Hub 3 that I own:
Standard specification compliant | : | DOCSIS 3.0 |
Hardware version | : | 4.01 |
Software version | : | CH7465LG-NCIP-4.50.18.20-3-NOSH |
Cable MAC address | : | **:**:**:**:**:** |
Cable modem serial number | : | DDAP6090007D |
System up time | : | 1day(s)14h:9m:20s |
Network access | : | Allowed |
Can anyone help?
Thank you most kindly
tgems
on 23-08-2016 19:58
Hi tgems,
Thanks for your post.
Our set up is a little different here, so it may be worth posting here, for some advice with this one.
Hope this helps,
Nat_J
on 14-11-2016 22:54
I have tried to forward some ports are forwarded without a problem, however some other ports are impossible to forward I keep getting the same error message.
on 15-11-2016 07:26
on 16-11-2016 14:05
Hello,
For those who are having problems with the Hub 3 I have managed to get it to work as a "Modem" and I plugged in my Linksys wireless router and I can now use it to forward all the ports.
I disabled the "firewall" in the Hub.
Plugged the second router to the Hub I then changed the Hub from a router mode to a modem mode while the second router was plugged into it, It took roughly a long painful 5 minutes for the Hub to complete the process.
After that I refreshed the page on the second router Linksys wireless router, nothing, so I went and released the DHCP and renewed it again, (you may have something similar with one of your routers) and bingo it pulled all the (external) IP address, I then plugged all of my computer and devices to the second router. I activated the wireless on the second router (since the hub was in a modem mode) now everything is working smoothly I did not notice any speed issues as a matter of a fact I actually noticed an increase in a speed it really is weird, although I know from my experience that the Linksys routers are exceptionally good next to Cisco's second perhaps after the Cisco technology, I do like them, they never let me down, I have been using them for donkeys years, They are very reliable and stable, extremely easy to configure and setup.
Ok in this order.
1) Disable firewall in Hub 3
2) Plug second router
3) Change the Hub from a router mode to a modem mode. (In some cases it can even work with the Hub as a router) (Wait for the process to complete)
4) In case your router did not pick up the IP address, try and refresh it, or by releasing and renewing the DHCP.
5) Refresh or reboot the second router, it usually clears the cache of any existing data and loads the new data served by the Hub and voilà!
Note: It might be slightly different if you're using a different type of router, but the firewall in the Hub blocks all traffic so it's best to disable it.
I hope this can help someone.
I agree with you, that it's a firmware issue, but some average users don't need all of this hassle and they certainly don't pay VM to hear their excuses.
VM is very good at making excuses, it uses the worst equipments on the market and when the s*** hits the fan they pull out the encyclopaedia of excuses.
Good luck to you all
on 14-01-2017 19:34
Anyone coming to this now, I had my Hub 3 delivered this week and port forwarding works fine for me.
on 22-01-2017 22:23
On Virgin Media Hub 3.0
Hardware version : 10
Software version : 9.1.116V
Port forwarding works for me.
I can't get WOL from the Internet to be forwarded to my home server to wake it up, but then it's not a TCP or UDP packet, and the forwarding rules seem to be for TCP/UDP only.
I never got WOL to work with BT or TalkTalk either.
on 23-01-2017 07:22
on 23-01-2017 13:08
Indeed. Thanks for that.
Yes, I decided on a similar solution using a second home router running the very powerful DD-WRT firmware, which works beautifully.
I'd prefer the vendor to provide static ARP as a simpler solution..