Poor wifi

[ashmt]

Could I get some help to order a WiFi pod? I have just joined VM and the coverage within my home isn’t great in some rooms.

Please message me on the process to getting one.

thanks. 

[jbrennand]

See this...
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VM now supply “wifi Pods” (no longer doing cheap and cheerless “boosters”). However, their Pods are only free to customers on the 1GB, Volt (or old Ultimate Oomph) packages - is that you? If so they are worth trying - they should work for you.

You do have to call in to order the first one (cant do it online the website is borked) - or try the web-chat or Whatsapp functions (that has worked for some) - or just wait here for a VM person to respond in a day or two and they will sort the first one for you .

If not… you will be charged £5/month (note - BT charge £10/mo for their whole home wifi solution). It’s a simple solution and should work for you. However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever, although the VM Pods should be a simpler option.

You would need to get either a… (1) Mesh System, (2) Wireless router, (3) Wireless access point (4) A combination of (2,3).

[Megan_L]

Hi Ashmt,

Thanks for using the forums to get a WIFI pod ordered, they are really good for spreading the WIFI around your home!

I have already taken a quick look at your services on my side and can see you've already spoken to another team recently, was this to get a pod ordered?

Thanks!

Megan_L

[ashmt]

Hi,

thanks for the response.

Yes this has already been sorted by your colleagues. 

Ashmt

[David_Bn]

Thanks for confirming @ashmt, do feel free to keep us updated with how you get on with the Wi-Fi pod.

If any further pods are required, we will be able to assist you with this - saves you a call into our team 🙂

All the best,

David_Bn