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Sarahh56
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Poor signal

on ‎28-01-2021 10:35

Daughter's broadband keeps dropping in her bedroom. OK in rest of house. Download 17.3 & 1.82 upload on her room.

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gary_dexter
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Alessandro Volta
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Re: Poor signal

on ‎28-01-2021 10:55

Get a mesh system or run a cable and install a wireless access point in a central position

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Sarahh56
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Re: Poor signal

on ‎28-01-2021 11:02

This means nothing to me!  Surely Virgin have an obligation to help sort this?

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gary_dexter
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Alessandro Volta
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Re: Poor signal

on ‎28-01-2021 11:12

They can "rent" you a booster for £5 per month. Which isn't worth the £60 per year cost that you can put towards owning your own better equipment.

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Sarahh56
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Re: Poor signal

on ‎28-01-2021 11:14

Thank you, will look into this. Previous provider worked well, surprised Virgin is so  poor.

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gary_dexter
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Alessandro Volta
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Re: Poor signal

on ‎28-01-2021 11:18

They don't promise wifi speeds or connectivity - they're speeds etc. are based on cable connections.

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