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Poor network and Wi-Fi

Jimbo68
Just joined

on ‎02-10-2022 15:35

My network and Wi-Fi is very poor 

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3 REPLIES 3

Jimbo68
Just joined

on ‎02-10-2022 15:39

I have been having the connection problem with both my Wi-Fi and even mobile 

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jbrennand
Very Insightful Person
Very Insightful Person
In response to Jimbo68

on ‎02-10-2022 17:48

See this re wifi - mobile is another forum
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Firstly... can we check… are the network connection issues only evident on wifi connections or do you see them at the same times on devices connected on ethernet cables? If you don't know, can you check to help diagnose whether it is just a wifi issue or it could be network connection/Hub related?

What Hub model is it? What are the various Hub lights showing/doing when this happens if a Hub3 is the base light a steady white(ish) or flashing green?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Kain_W
Forum Team (Retired)
Forum Team (Retired)
In response to Jimbo68

on ‎04-10-2022 20:31

Hi there Jimbo68,

Thanks for your post and a very walm welcome to the community.

Sorry to hear you're facing problems with the network, can I ask is the issue solely Wi-Fi or broadband included?

Secondly is the problem arising when you are away from the Hub?

Let us know,

Kain
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