Poor connection every evening

[Emloub09]

Anyone else find their broadband has a wobble every evening after 7.30pm? We only ever have two devices connected at a time but it’s been the same every night for a about two weeks now!

[jbrennand · Accepted solution]

Is it happening on ethernet connections as well as wifi ones ?

You can always monitor it on a BQM
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If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) and also in discussions with VM - note it will take a few hours to start seeing a sensible picture - post up the “link” to the “share live graph”. Click the lower link (Share Live Graph) then click generate. Copy the text in the Direct Link box, beware, there may be more text than you can see. On here click the Link icon (2 links chain to the left of the camera icon) In the URL box paste the link you copied and then click OK

https://www.thinkbroadband.com/broadband/monitoring/quality

[Emloub09]

Thanks John, thats really helpful - I’ve just created a monitor and will record this evening and tomorrow too. Not sure about Ethernet connections as we have nothing connected directly at the mo

[jbrennand]

Can you try it as a test - see if that connection drops at the same time as a wifi one?