on 23-01-2022 16:26
Hello I’m having problems with my wifi signal and speed. My wifi router is in living room and when I move to kitchen I still having good speed and signal but when in my bedroom or in the second bedroom my phone will automatically lose connection with Wi-Fi router. Can some one advice please ?
ps: I already split my Wi-Fi to 2.4GHz and 5GHz but the signal and speed is bellow 11mb and my package is 200mb
on 23-01-2022 16:33
23-01-2022 23:30 - edited 23-01-2022 23:31
Is your phone connected to 5g or 2.4g band? If its connected to 5g, then might be worth trying the 2.4g as it has a greater range. It may be faster than the outer range of 5g as well (the weaker the signal the slower the speed).
If it is connected to 2.4g then you will probably need to spend money to improve your wireless network.
on 26-01-2022 11:37
Good morning @jmarek5,
Welcome to the forums and thank you for taking the time to post,
Please could you advise if you have managed to follow the advice listed above?
Kind regards,
Zak_M
on 26-01-2022 12:52
hello
I tried all above but nothing help I order even wifi pods from VM and the signal didnt improve.
so i havent managed to find a solution for my issue
on 26-01-2022 14:10
on 26-01-2022 14:52
i tired channel optimisation which improve little bit of speed from 14mbs to 34mbs but didnt improve signal
I instal wifi pods from VM with hope that will improve signal and speed but it didnt so i start thiking about requesting enginer to come and have look on my problem.
on 26-01-2022 14:53
@jmarek5 wrote:i tired channel optimisation which improve little bit of speed from 14mbs to 34mbs but didnt improve signal
I instal wifi pods from VM with hope that will improve signal and speed but it didnt so i start thiking about requesting enginer to come and have look on my problem.
they won't sent an engineer for wifi issues.
Have you tested with some wired devices as suggested above?
on 26-01-2022 14:57
and also after instaling to a socket wifi pods, wife pods still flashing i left hem over the night in socket and in the morring they were still flashing but it shoud only take 10 min to set up not 24h so i also plug internet cable to pods and they stop flashing so i remove them from a socket and took it to upstairs in my room and they start flashing again but i cannot have those wifi pods plug in a socket and also with internet cable becosue i dont have that long cable and i believe that they shoud not be plug in with cable wifi pods shoud just set up and i can have it in any part of the house without internet cable
on 26-01-2022 15:09
yes I did the speed was good and connction too but as i said i cant wire whole house becouse this issue maybe i can have one but it still doesnt fix the issue with wifi connection