Pod speed

[bakhshi84]

Hi

I have my Hub 5 in the living room downstairs and the pod in my office upstairs. If the pod is off I get about 350Mbps in the office when connected to the hub. When I put the pod on that changes to 100Mbps in the office, exact same place. I thought the point of the pods was to replicate the wi-fi signal, i.e. it should be getting approx 350Mbps from the hub so why isn't this happening?

[Client62]

The Pod is a wireless repeater it should be located half way between the Hub and the rooms needing better coverage.

However if with the Pod off, 350 Mb/s is the WiFi speed in the office, the Pod does not appear to be needed.

[bakhshi84]

Thanks for the reply. The pod is needed for my other rooms upstairs and the office is half way between them. The problem still is the very slow speed coming off the pod.

[bakhshi84]

Oh I have also noticed no Wi-Fi 6 when my phone is connected to the pod.

[bakhshi84]

 Okay something odd is happening:

The maximum speed my first pod was giving off was 100mbps, wherever I put it, even in a room where the Wi-Fi signal from the hub (5) is 400mbps. I thought this was a faulty pod but the second pod is doing exactly the same thing.

Any ideas?

[Robert_P]

Hello bakshi84

Thanks for posting in regards to your wireless network, we appreciate you raising this via the forums.

We can see you have spoken to the team since posting, were they able to help in regards to the Pod's? We do have some help here or let us know and we can assist further.

Rob

[bakhshi84]

This really hasn't been solved Robert

[Adduxi]

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@bakhshi84 wrote:

 Okay something odd is happening:

The maximum speed my first pod was giving off was 100mbps, wherever I put it, even in a room where the Wi-Fi signal from the hub (5) is 400mbps. I thought this was a faulty pod but the second pod is doing exactly the same thing.

Any ideas?

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Could be the Pod and your device are only connecting via the 2.4Ghz wifi band?  This might explain the low speeds.  On the Hub 5 however, your device is using the 5Ghz band?  Hard to know as I don't think there is any management console available on the Pods.

[bakhshi84]

On advice of VM I rest the Hub 5 so it should be using intelligent Wi-Fi and I think switching is automatic, right?

[Tudor]

Switching between bands is up to the target machine not the pod. Can you not Ethernet cable connect the machine to the pod?