on 02-12-2021 14:21
Hi all
Hope someone can help everything was working fine but now I can’t acces certain websites like the bank, eBay tescos etc etc, most work others work but some don’t. I checked my IP addy and it has a bad score ??? Not sure what that’s about.
I have tried the superhub 3 in modem mode and it connects ok to all sites, so I presume it’s the IP addy Causing the problem but I have other devices that need wifi ?
can I buy another router or something to give wifi to the others while still connecting the superhub in modem mode so my main pc is ok ?
I have contacted VM to ask them to change my IP addy ? But no luck yet.
Any help would be appreciated thx in advance.
Answered! Go to Answer
on 02-12-2021 14:50
on 02-12-2021 14:28
If everything was OK and your IP address hasn’t changed then you caused the situation.
You have identified the solution for yourself - Modem Mode and your own router.
Would it be fair for Virgin Media to give you a new IP address and pass your polluted one onto somebody else?
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on 02-12-2021 14:32
Thx for the reply.
If I have caused this myself I have no clue how ? I’m not a web hacker or anything or visit dodgy sites ?
Im asking for help……
So if I can add a router to the superhub what type of router do I need and is it easy to set up with the superhub
thx
on 02-12-2021 14:50
on 02-12-2021 14:57
Hi
Thx for the reply but mine seems a different issue it started 2 days ago just randomly.
When I try to access online banking and the other blocked sites it says Access dinied on this server with a long error messege.
would appreciate help in know what router to get and how to set it up so I can then use wifi again in modem modem from my main pc. Does my main pc still connect to the superhub aswell ?
thx
on 02-12-2021 15:01
I have a new in the box ZyXEL VMG3925-B10C VDSL2 Gateway AC WiFi Modem Router lying around not sure if I could use that ?
on 02-12-2021 15:09
on 02-12-2021 15:15
Thankyou so much for your help
Ive just ordered the one you linked it will arrive tommorow so any help setting it up would be wonderful.
Your a lifesaver and thanks again for the info
on 02-12-2021 15:25
on 02-12-2021 15:30
Ok great thx for that.
So do all wired Ethernet direct connections then run from the new router straight to the pc / devices ?
thx