Pausing Wifi

[Housey_500]

Hi there,

I have an unknown IP address on my network that I would like to pause (one to test if this is really one of my devices that I am not aware off)

However, when I try to pause on the app for the hub 3 it just hangs and does nothing until I close it down.  Is there a fault with this function?  

thanks

[legacy1]

Theres is a fault with VM adding this function in the first place.

The App and listing your devices has never worked right.

[Kath_F]

Hi Housey_500, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

We're sorry to hear you're having trouble with pausing a device. 

You should be able to do this via the Connect App. 

Open the Connect app’s Broadband tab, select the **Hub 3** or **Hub 4** > or the device you want to pause > **Pause Device**. To let them back online again, move the switch back from right to left.

Let us know how that goes. 

Thanks,