Previous router was disconnecting more often, after this was swapped by an engineer Monday the 21st (second engineer to come on site after first one rulled out no problem with the cable or the exchange) and decreed the only possible remaining option is people sending too much noise in the exchange which I haven't heard of in my life... my internet is still dropping about twice a day, my speed is fluctuating from 0 to about 100mbps download and about 2mbps upload during the day to about maximum of 200 and 20 upload in the evening..
Virgin as a whole says it is fine as long as it works.
Both me & Mrs work from home, I do IT and I need some bandwidth, connecting via ethernet cable from the router, the WIFI from the router dropping more often then the LAN (likely due to heavier packett loss).
The last I have to do is run the router as modem and use my own device but seems so far the packettloss is network based so doing that would just serve as better wifi range.
My best option at this stage is to install internet from another service provider to have when this one fails and fingers crossed. Increasing speed would not increase network performance at this stage. Any thoughts what's wrong?
well I was trying to share the one in the 1st post
maybe my understanding of that graph is somewhat limited but all those latency peaks are perfectly normal, right?
running speedtests at often times, on a good day, I would get a constant 100mbps download and 20 upload, on a bad one I'd get 25 mbps download and 2 upload if it's not going worse
Having increased the speed last night, I managed not to drop off completely today although I did struggle (on LAN connection) so often with day to day activities, Mrs said her connection dropped quite frequent when she was taking payments over the phone to which Great Work Virgin Media! We both work from home and seems that future is here to stay.
Seems still have latency issues, to which I am a bit weary of tomorrow's engineer visit as they usually check to see if the internet is working, if the signal is fine (everyone says no noise, all is great, go make a test online, good speed downloading, uploading, bye bye job done, event which happened with both engineers 1 week appart from each other).
I ask again, would the peaks be normal to you techs? I've seen your monitors, they are way different. Any configs you would advise for the GUI of the 3.0 hub?
Even if I change it to modem mode and set a secondary as wireless, the intermittency and high latency is here to stay until something happens with whatever noise filtering equipment gets fixed.
speed at the time of the posting for a 362 mbps connection
Thanks for the continued support and your time, internet hasn't dropped since the engineer visit and a part of the coaxial cable was replaced.
Just ran a speed test, will continue monitoring.
