27-09-2022 07:43 - edited 27-09-2022 07:46
Had a field tech out last week. He changed the in line isolators and checked the levels .
It was fine for about 12 hours , then the latency spikes and packet loss returned.
BQM ;
https://www.thinkbroadband.com/broadband/monitoring/quality/share/b4e8c9115ec0f93145378a155a8ba38cd0bf473d
A lot of T3 timeouts:
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 46200000 | 38.520599 | 5120 KSym/sec | 64QAM | 3 |
2 | 39400000 | 38.020599 | 5120 KSym/sec | 64QAM | 4 |
3 | 53700000 | 39.020599 | 5120 KSym/sec | 64QAM | 2 |
4 | 60300000 | 40.020599 | 5120 KSym/sec | 64QAM | 1 |
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | US_TYPE_STDMA | 0 | 0 | 4 | 0 |
2 | US_TYPE_STDMA | 0 | 0 | 17 | 0 |
3 | US_TYPE_STDMA | 0 | 0 | 1 | 0 |
4 | US_TYPE_STDMA | 0 | 0 | 5 | 0 |
on 27-09-2022 14:30
on 27-09-2022 15:29
Cable Modem StatusItem Status CommentsChannel Overview Downstream Upstream
Cable Modem Status | Online | DOCSIS 3.1 |
Primary downstream channel | Locked | SC-QAM |
DOCSIS 3.0 channels | 31 | 4 |
DOCSIS 3.1 channels | 1 | 0 |
32 | 387000000 | 3.200001 | 38.983261 | QAM256 | 32 |
33 | 395000000 | 3.200001 | 38.983261 | QAM256 | 33 |
34 | 403000000 | 3.400002 | 38.983261 | QAM256 | 34 |
35 | 411000000 | 3.299999 | 40.366287 | QAM256 | 35 |
36 | 419000000 | 3.400002 | 40.366287 | QAM256 | 36 |
6 | 179000000 | 5.400002 | 38.983261 | QAM256 | 6 |
7 | 187000000 | 5.500000 | 38.983261 | QAM256 | 7 |
8 | 195000000 | 5.400002 | 38.983261 | QAM256 | 8 |
9 | 203000000 | 5.199997 | 38.983261 | QAM256 | 9 |
10 | 211000000 | 5.000000 | 38.983261 | QAM256 | 10 |
11 | 219000000 | 5.099998 | 38.983261 | QAM256 | 11 |
12 | 227000000 | 4.900002 | 40.366287 | QAM256 | 12 |
13 | 235000000 | 4.699997 | 38.983261 | QAM256 | 13 |
14 | 243000000 | 4.400002 | 40.366287 | QAM256 | 14 |
15 | 251000000 | 4.300003 | 38.983261 | QAM256 | 15 |
16 | 259000000 | 3.900002 | 38.983261 | QAM256 | 16 |
17 | 267000000 | 4.300003 | 40.366287 | QAM256 | 17 |
18 | 275000000 | 4.400002 | 40.366287 | QAM256 | 18 |
19 | 283000000 | 4.000000 | 40.946209 | QAM256 | 19 |
20 | 291000000 | 3.900002 | 40.366287 | QAM256 | 20 |
21 | 299000000 | 4.199997 | 40.366287 | QAM256 | 21 |
22 | 307000000 | 4.500000 | 40.366287 | QAM256 | 22 |
23 | 315000000 | 4.599998 | 40.946209 | QAM256 | 23 |
24 | 323000000 | 4.699997 | 38.983261 | QAM256 | 24 |
25 | 331000000 | 4.199997 | 38.983261 | QAM256 | 25 |
26 | 339000000 | 4.199997 | 38.983261 | QAM256 | 26 |
27 | 347000000 | 4.099998 | 40.366287 | QAM256 | 27 |
28 | 355000000 | 4.400002 | 40.946209 | QAM256 | 28 |
29 | 363000000 | 4.400002 | 40.366287 | QAM256 | 29 |
30 | 371000000 | 4.099998 | 40.366287 | QAM256 | 30 |
31 | 379000000 | 3.799999 | 38.983261 | QAM256 | 31 |
32 | Locked | 38.983261 | 0 | 0 |
33 | Locked | 38.983261 | 0 | 0 |
34 | Locked | 38.983261 | 0 | 0 |
35 | Locked | 40.366287 | 0 | 0 |
36 | Locked | 40.366287 | 0 | 0 |
6 | Locked | 38.983261 | 0 | 0 |
7 | Locked | 38.983261 | 0 | 0 |
8 | Locked | 38.983261 | 0 | 0 |
9 | Locked | 38.983261 | 0 | 0 |
10 | Locked | 38.983261 | 0 | 0 |
11 | Locked | 38.983261 | 0 | 0 |
12 | Locked | 40.366287 | 0 | 0 |
13 | Locked | 38.983261 | 0 | 0 |
14 | Locked | 40.366287 | 0 | 0 |
15 | Locked | 38.983261 | 0 | 0 |
16 | Locked | 38.983261 | 0 | 0 |
17 | Locked | 40.366287 | 0 | 0 |
18 | Locked | 40.366287 | 0 | 0 |
19 | Locked | 40.946209 | 0 | 0 |
20 | Locked | 40.366287 | 0 | 0 |
21 | Locked | 40.366287 | 0 | 0 |
22 | Locked | 40.366287 | 0 | 0 |
23 | Locked | 40.946209 | 0 | 0 |
24 | Locked | 38.983261 | 0 | 0 |
25 | Locked | 38.983261 | 0 | 0 |
26 | Locked | 38.983261 | 0 | 0 |
27 | Locked | 40.366287 | 0 | 0 |
28 | Locked | 40.946209 | 0 | 0 |
29 | Locked | 40.366287 | 0 | 0 |
30 | Locked | 40.366287 | 0 | 0 |
31 | Locked | 38.983261 | 0 | 0 |
It's odd that the network log is always blank.
I have 3 PC's and a tv connected via ethernet , all CAT6 or higher
on 27-09-2022 15:33
on 28-09-2022 13:51
on 28-09-2022 21:29