Packet loss spikes

[Spooklez]

Hey I'm getting major packet loss spikes:

BQM monitor: https://www.thinkbroadband.com/broadband/monitoring/quality/share/f68d01995f6dfc458a57fdb0a95f6a9b0b... 

Downstream:

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

25	331000000	-1.700001	40.366287	QAM256	25
1	139000000	1.200001	40.366287	QAM256	1
2	147000000	1.000000	40.366287	QAM256	2
3	155000000	0.900002	40.946209	QAM256	3
4	163000000	0.799999	40.366287	QAM256	4
5	171000000	0.500000	40.366287	QAM256	5
6	179000000	0.400002	40.366287	QAM256	6
7	187000000	0.400002	40.366287	QAM256	7
8	195000000	0.200001	40.946209	QAM256	8
9	203000000	0.000000	40.946209	QAM256	9
10	211000000	0.099998	40.946209	QAM256	10
11	219000000	-0.099998	40.946209	QAM256	11
12	227000000	-0.200001	40.366287	QAM256	12
13	235000000	0.000000	40.946209	QAM256	13
14	243000000	-0.700001	40.366287	QAM256	14
15	251000000	-1.099998	40.366287	QAM256	15
16	259000000	-1.000000	40.366287	QAM256	16
17	267000000	-1.299999	40.366287	QAM256	17
18	275000000	-1.200001	40.366287	QAM256	18
19	283000000	-1.599998	40.946209	QAM256	19
20	291000000	-1.700001	40.946209	QAM256	20
21	299000000	-2.000000	40.366287	QAM256	21
22	307000000	-1.799999	40.366287	QAM256	22
23	315000000	-1.700001	40.946209	QAM256	23
24	323000000	-1.500000	38.983261	QAM256	24
26	339000000	-1.900002	40.366287	QAM256	26
27	347000000	-2.099998	40.366287	QAM256	27
28	355000000	-2.200001	38.983261	QAM256	28
29	363000000	-2.400002	40.366287	QAM256	29
30	371000000	-2.700001	38.983261	QAM256	30
31	379000000	-2.900002	40.946209	QAM256	31

3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

25	Locked	40.366287	0	0
1	Locked	40.366287	0	0
2	Locked	40.366287	0	0
3	Locked	40.946209	0	0
4	Locked	40.366287	0	0
5	Locked	40.366287	0	0
6	Locked	40.366287	0	0
7	Locked	40.366287	0	0
8	Locked	40.946209	0	0
9	Locked	40.946209	0	0
10	Locked	40.946209	0	0
11	Locked	40.946209	0	0
12	Locked	40.366287	0	0
13	Locked	40.946209	0	0
14	Locked	40.366287	0	0
15	Locked	40.366287	0	0
16	Locked	40.366287	0	0
17	Locked	40.366287	0	0
18	Locked	40.366287	0	0
19	Locked	40.946209	0	0
20	Locked	40.946209	0	0
21	Locked	40.366287	0	0
22	Locked	40.366287	0	0
23	Locked	40.946209	0	0
24	Locked	38.983261	0	0
26	Locked	40.366287	0	0
27	Locked	40.366287	0	0
28	Locked	38.983261	0	0
29	Locked	40.366287	0	0
30	Locked	38.983261	0	0
31	Locked	40.946209	0	0

[Spooklez]

Upstream:

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	60300000	44.270599	5120 KSym/sec	64QAM	1
2	53700000	44.020599	5120 KSym/sec	64QAM	2
3	39400000	43.270599	5120 KSym/sec	64QAM	4
4	46200000	43.520599	5120 KSym/sec	32QAM	3

3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	US_TYPE_STDMA	0	0	1	0
2	US_TYPE_STDMA	0	0	0	0
3	US_TYPE_STDMA	0	0	0	0
4	US_TYPE_STDMA	0	0	0	0

Network log:

Time Priority Description

Thu Jan 1 00:01:26 1970	3	No Ranging Response received - T3 time-out;
Fri Apr 29 16:56:41 2022	5	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;
Fri Apr 29 18:55:30 2022	3	No Ranging Response received - T3 time-out;
Mon May 2 10:37:37 2022	4	DHCP RENEW WARNING - Field invalid in response v4 option;
Mon May 2 21:59:10 2022	5	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;
Mon May 2 22:18:08 2022	3	No Ranging Response received - T3 time-out;

[risc19]

https://community.virginmedia.com/t5/Networking-and-WiFi/VM-CORE-NETWORK-FAILURE-URGANT/td-p/4986440

[Spooklez]

Oh so its not just me, its a network wide issue? The packet loss has only started affecting my service in the last few days.

[legacy1]

Yes network wide issue may not impact all internet routes.