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Nathan07x
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Message 21 of 46
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Re: PS4 in premier inn

Yes and It connects normally 

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chenks
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Message 22 of 46
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Re: PS4 in premier inn

i suspect the issue may be with your PS4 rather than the WIFI.
it sounds like if the PS4 failing to authenticate rather than the WIFI network not allowing it.

have you tried clearing all the caches (not sure if the PS4 has such a function) or even doing a factory restore on the PS4?
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Nathan07x
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Message 23 of 46
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Re: PS4 in premier inn

Tried everything on PS4, don’t think it’s my PS4 as there’s other people complaining about it on Twitter, yet no one has had an answer 

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chenks
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Message 24 of 46
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Re: PS4 in premier inn

you even tried a factory restore?
to be honest, i'm surprised there are many people taking their PS4 to a premier inn in the first place!
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Nathan07x
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Message 25 of 46
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Re: PS4 in premier inn

People who work away usually use it 

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Sephiroth
Alessandro Volta
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Message 26 of 46
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Re: PS4 in premier inn

So to be sure what you are saying (detail is important) is that on the PS4 you can browse the Internet. 

If so, exactly, in detail what can’t you do and what message (exact) do you see?

 

Seph - ( DEFROCKED - My advice is at your risk)

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Nathan07x
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Message 27 of 46
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Re: PS4 in premier inn

There’s an error connecting your device to the network 

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Nathan07x
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Message 28 of 46
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Re: PS4 in premier inn

And I can only browse the virgin and premier inn websites

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Sephiroth
Alessandro Volta
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Message 29 of 46
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Re: PS4 in premier inn

It does look like a certificate problem to me. You seem to be in what is known as a ‘walled garden’. 

This really has to be sorted by Premier Inn from whom you’ve purchased Ultimate WiFi. 

 

Seph - ( DEFROCKED - My advice is at your risk)

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Nathan07x
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Message 30 of 46
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Re: PS4 in premier inn

Atlast someone who listens to me 😂 yeah they updated the certificates the day after I was last able to get on it