Outages / logs

[mr_pete]

I've got thinkbroadband running a ping monitor to my router (which sits behind my Superhub, which is in modem mode), and it's showing an outage/drop for about 2 hours this morning.

My router also shows similar (although it's logs are less than help with the actual disconnect - eth4 is the port my Superhub is connected to):

[eth4] transition to state [active] 02:33 am 14 Feb 2022
[eth4] transition to state [active] 02:37 am 14 Feb 2022
[eth4] transition to state [active] 02:20 am 15 Feb 2022
[eth4] transition to state [active] 04:23 am 15 Feb 2022

My Superhub logs however, when I checked, are empty....? (entirely blank).
No signal loss/reconnect or reboot I can see...clues?

[Andrew-G]

VM and other internet routing companies usually do network maintenance overnight, but you'll rarely be informed in advance, and usually be unable to attribute blame after the event.  

[mr_pete]

I don't doubt it, but it's rare I see an outage "that long" and typically they have some events on the hub logs.

[m00g]

Virgin Media were performing some work overnight in to the 15th and will be again in tio the 17th

https://www.thinkbroadband.com/broadband/monitoring/quality/share/2d146b92864ff819c6aab613b41f23e875...