on 15-03-2023 23:04
Since around 8:30pm today my Virgin Media connection has stopped working. I'm in the BD20 area, is anyone else experiencing this outage?
16-03-2023 07:29 - edited 16-03-2023 07:30
Yes ours is off too
on 16-03-2023 07:31
Not great is it. Are you part of the trial in the BD20 postcode area? We are.
on 16-03-2023 08:00
Check for latest faults info 0800 561 0061 - it is an automated service
on 16-03-2023 08:52
Just called Customer Service when they opened at 8am this morning. They say that Virgin Media is aware of a fault in the BD20 area and they aim to have it fixed by 6pm today.
on 16-03-2023 09:20
Hi yes we're in Sutton. Hopefully it's sorted ASAP
on 16-03-2023 09:48
I called Virgin Media this morning to query what is going on. They say there is a fault in the area and they expect it to be fixed by 6pm tonight.