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Ordering wifi pods

Steds
Joining in

Hi,

I have one room where when I did scan today it was 12 mgbs. I hope that Wi-Fi pods would be the solution. Too slow for working. Would be interested to hear if anyone has success with the pods?  I’ve tried web chat and been cut off three times. Does anyone have a quicker way to make contact with a person who can help? 
Thank you

2 REPLIES 2

Client62
Alessandro Volta

Daniel_Et
Forum Team
Forum Team

Hi @Steds 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problem you're having 😔

Advice on how to order WiFi Max, including a first mesh WiFi Pod, can be found here. Please refer to the section entitled "Want to know more?".

In the event you're having any problems raising an order, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel