Ordering wifi pods

[AnaGN]

Hi

what is the number to call to order the wifi pods? My new VM broadband was installed yesterday but it doesn’t reach to many areas of the house including the office 😩. I have spent too much time trying to understand how to order them (even if the engineer tht came say it was so simple to do).. I can’t find the option nowhere on the apps and no phone number to call to be found either

if I don’t resolve this quickly will have to cancel  everything and go back with the provider I was , which at least it reached the office

Any help??

thanks

[jbrennand]

See this...
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VM now supply “wifi Pods” (no longer doing cheap and cheerless “boosters”). However, their Pods are only free to customers on the 1GB, Volt (or old Ultimate Oomph) packages - is that you? If so they are worth trying - they should work for you.

Its now called… Wifi Max see…….

https://www.virginmedia.com/wifi-max

You can call  0800 064 3850 to order the first one - or follow instructions on that website - or just wait here for a VM person to respond in a day or two and they will sort the first one for you . If you call dont get fobbed off by the offshore CS agents' saying you aren’t eligible it will be £5 or £8 month - you are… and it wont be - just look on the webpage.

If not free to you… you will be charged £8/month (note - BT charge £10/mo for their whole home wifi solution). It’s a simple solution and should work for you. However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever, although the VM Pods should be a simpler option.

You would need to get either a… (1) Mesh System, (2) Wireless router, (3) Wireless access point (4) A combination of (2,3).

£30-100 (that’s ~4->12 months of Max Pod rental) should sort it for most customers with an average property and usage.