Ordering an additional WiFi Pod

[notdodgy]

Hello.  I have a single WiFi pod but I am still having issues.

I have WiFi Cameras outside at the front and rear of my property, to the side of the main building where the hub is.
The pod is positioned mid way between the 2 sets of cameras and both sets were working ok.
While the rear ones are working - one is 20 metres away, the front cameras fail to connect to WiFi.

The APP says the signal is ok, however the phone has always reported a better WiFi signal than the cameras.

Bottom line is I need a second pod to boost the signal to the front of the property.


How do I request another pod?

Thank you.

Roger 

[notdodgy]

Hello Ashleigh,

If you are able  to order a pod  for me then that would be very much appreciated.  

Thanks

Roger

[Ilyas_Y]

Thanks for the reply on the forums @notdodgy. 🙂

I'll be able to assist you with this.
I'll send over a private message - watch out for the purple envelope inviting you in.

Kind regards,
Ilyas.

[Ilyas_Y · Accepted solution]

Hey @notdodgy, thanks for speaking with us today on the forums. 👋🏼

I'm glad we have been able to order the 2nd pod for you.
The delivery times has been advised on our chat.
If you have any other queries, feel free to reach out to us for assistance.

Kind regards,
Ilyas.

[notdodgy]

Many thanks for your support.