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Order wifi pods

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Bolly1
Joining in

on ‎23-08-2022 15:31

Good afternoon, VM team. Can someone please help me to order a Wifi pod to cover a black spot in our house. 

Thank you

 

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newapollo
Very Insightful Person
Very Insightful Person

on ‎23-08-2022 15:52

Hi @Bolly1 

You can call the direct number 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

You can also call 150 from a  VM landline or mobile, or 0345 454 1111, but best to call at 8am when lines first open to avoid call queues.

A member of the Forum team may also pick this up for you in a day or two.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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newapollo
Very Insightful Person
Very Insightful Person

on ‎23-08-2022 15:52

Hi @Bolly1 

You can call the direct number 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

You can also call 150 from a  VM landline or mobile, or 0345 454 1111, but best to call at 8am when lines first open to avoid call queues.

A member of the Forum team may also pick this up for you in a day or two.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Natalie_L
Forum Team (Retired)
Forum Team (Retired)

on ‎25-08-2022 16:27

Hi Bolly1, 

Welcome to the Community and thank you for posting. 

We would be happy to assist you with the order for the Pod pack. 

I will just need to take a few details via private message which I will pop over to the purple envelope on the top right of this page now.

Speak soon, 

 

Nat
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