on 11-05-2022 15:05
Hi,
WiFi doesn't reach most of my house, I'm now a Volt customer so should be able to get the WiFi pods free. Can someone help me order them?
The page says they are out of stock, but can see people are getting them in other posts on here
Answered! Go to Answer
on 23-05-2022 17:23
VM will only allow you to order 1 every seven days to the maximum of 3 pods, When checking speed etc from the pod remember to disconnect your wifi on your device and the then reconnect, try this first standing over the pod, then move further away and see what happens.
on 11-05-2022 15:15
on 11-05-2022 15:24
on 13-05-2022 16:00
Hi @milkgiraffe,
Welcome back to our Community Forums! Thank you for your post and I'm very sorry to hear that you're experiencing some WiFi Range issues.
Have you been able to take a look at our Boost Your WiFi Signal page to see if this can help with your problem? Please take a look and let us know.
Do you need any further help ordering your WiFi Pods at all? I can see that some Community Members have been able to provide some further WiFi Pod guidance.
Let us know if there's anything further we can do to help. 🙂
Thank you.
on 13-05-2022 16:13
on 15-05-2022 16:53
Hi Milkgiraffe,
Thank you for your post 🙂
Were you not able to order from the app? Did it advise you needed to call to order the pods?
Zoie
on 15-05-2022 18:53
The app just directed me to the webpage about pods/boosters, I couldn’t find a way to order 😞
on 17-05-2022 19:11
Hi @milkgiraffe,
Oh no! I am sorry to hear that.
Not to worry, I'll be more than happy to help get the WiFi Pod ordered for you and this will hopefully improve any coverage issues you are having 🙂
Please keep an eye out for the purple envelope icon in the top right hand corner of your page for my message.
Speak soon!
on 18-05-2022 20:09
Thanks for taking the time out to speak with me via PM @milkgiraffe
Just to update the thread, I can confirm a WiFi Pod has been ordered for you and delivery is scheduled as per the date advised via PM 🙂
Let me know once received.
on 18-05-2022 20:19
My pleasure 😄
You too, have a fab evening!