Order Booster

[Nathan777]

Hello, please could I order a booster. Wifi signal in the top rooms of the house is poor. Thanks, Nathan

[gary_dexter]

Depends.

Do you have to pay for them or are you entitled to the free ones?

[jbrennand]

As Gary said, their Pods are only free to customers on the 1GB, Ultimate Oomph or Volt packages - is that you? If so they are worth trying - they should work for you.

If not… you will be charged £5/month. Its a simple solution and should work for you. However, you would soon pay off that cost by buying a "better" wireless solution that will be yours to own and use forever

[Nathan777]

I have M200 fibre package so sounds like I would have to pay for booster? How do I order? Was on hold for an hour earlier and gave up!!

[jbrennand]

You want to rent one for £5 a month !?

A VM person will respond here in a day or two and sort one for you... if that's what you want

But in a year or so you would have these to own forever, and f they dont cover every black spot in you home you can just get a third or fourth

https://www.amazon.co.uk/TP-LINK-Deco-M4-Seamless-Replacement/dp/B07QN4GLRG/

[Anonymous]

This is worth a look https://itblogpros.com/best-router-for-virgin-media-better-than-super-hubs/

[Kath_F]

Hi Nathan, 

We're sorry to hear you're having some issues with your WiFi connection, meaning you would like to order a WiFI pod. 

We can certainly check this out to you but in order to do that I will need to pass data protection with you. 

I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.

Thanks, 
 

[Kath_F]

Hi Nathan777, 

Thanks for coming back to me via private message. 

I'm glad we've been able to get a WiFi pod ordered for you. 

If you have any further issues or need help setting it up, just pop back here and let us know. 

In the meantime, take care. 

Thanks, 

[gary_dexter]

Please don't be paying the £5 per month rental.....