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One room gets 12mb

Cyberjam47
Joining in

on ‎16-05-2022 19:25

Got our Virgin installed today, it's working brilliant apart from my sons room, wer getting 200mb and my son whose room is the opposite end of the house upstairs is getting 12mb.

Tried to use the virgin connect app and its not working, so we decided we would get the WiFi pods, but seems Virgin have runout and we can't order them niether.

Anyone know what I can do to fix this plz? 

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5 REPLIES 5

legacy1
Alessandro Volta

on ‎16-05-2022 19:31

Run a wire.
---------------------------------------------------------------

BQM, Test for outgoing ports and SSL/L2TP VPN test

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Cyberjam47
Joining in
In response to legacy1

on ‎16-05-2022 19:33

That would b a long arse wire.. 

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Tudor
Very Insightful Person
Very Insightful Person
In response to legacy1

on ‎16-05-2022 20:36

Maximum Ethernet cable length is 100m, nobody in a home gets anywhere new this.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Hayley_S
Forum Team (Retired)
Forum Team (Retired)

on ‎19-05-2022 13:28

Hello @Cyberjam47.

Welcome, thanks for posting.

I am sorry for the low speed in that room.

Have you ordered a longer wire as suggested above? We should have Wi-Fi pods in stock shortly, sorry fi they have not got any in stock at the moment.

Many thanks,

Hayley
Forum Team



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