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Old equipment already returned

Paul-shwk
Tuning in

I recently had a new broadband router delivered, I boxed up the old one ready to send back.  I had another issue and an engineer came out.  Anyway, I asked if he could take the old router, which he did.  I'm now getting constant emails about returning the old gear.  I just want to send a chat or text to say it's already been collected.  Of course it's impossible to find out how to do that via the website.  Does anyone have a link to share here?

1 REPLY 1

Alex_RM
Forum Team
Forum Team

Hi Paul-shwk,

 

Thanks for posting, and sorry things don't seem to have been updated on our side, so I can help I've popped you over a private message to get a few details from you (purple envelope, top right hand corner)

 

Alex_Rm