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MagnustheRed
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Numerous T3 time-out / Disconnects

Hi there.

I have recently noticed that my Virgin Media connection has been suffering. It will disconnect several times during the day and reconnect, it is most frustrating.

The router log reports many instances of this:

No Ranging Response received - T3 time-out

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Here are my connection statistics:

Downstream

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

12990000002.938256 qam21
23230000003.240256 qam24
3315000000340256 qam23
43070000002.740256 qam22
52910000002.738256 qam20
62830000003.440256 qam19
72750000003.440256 qam18
82670000003.940256 qam17
92590000003.740256 qam16
102510000003.540256 qam15
11243000000340256 qam14
122350000003.440256 qam13
132270000003.240256 qam12
14219000000340256 qam11
152110000002.240256 qam10
162030000002.540256 qam9
17195000000340256 qam8
181870000003.940256 qam7
191790000004.140256 qam6
201710000004.540256 qam5
211630000004.640256 qam4
221550000004.640256 qam3
231470000004.540256 qam2
241390000004.840256 qam1

 

Upstream

13940000050512064 qam6
24620000050.5512064 qam5
32580000049.5512064 qam8
43260000050512064 qam7

 

 

Any help would be appreciated!

 

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Forum Team
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Re: Numerous T3 time-out / Disconnects

Hi MagnustheRed.

 

Thanks for posting and welcome the community Smiley Happy

 

Apologies for the delayed reply, and also for the broadband issues. Have you got this sorted since posting? If not, please let me know and I can offer further assistance.

 

Kind regards,

John_GS
Forum Team

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