on 11-11-2022 19:56
I need serious help. Just got a letter from Virgin saying that all my devices are at risk from malware and I don't know how to rectify it. I'm getting a new equipment bundle tomorrow so I may not have to do anything? I'm scared
on 14-11-2022 13:49
Hi GaryMorris123,
Thanks for posting and welcome to our community 🙂
You should find details of what to do within the letter you've received.
If you need any further help let us know.
Alex_Rm
on 28-11-2022 13:27
I got the same email.
I had indeed set up a new firewall appliance near the time so the email caught my attention, the weird thing was that port 123 (NTP) was not open on my WAN - so I'm not even sure how VM have detected the vulnerability....you can check the port here: https://canyouseeme.org/
I ran a Nessus scan on my LAN and found it flagged the NTP6 vulnerability for the firewall appliance:
so I put in a rule on all my LAN interfaces to block this port and the nessus scan no longer flagged the vulnerability - so I've left it at that.
I've yet to actually get through to someone in Virgin Media to confirm if this has fixed the issue.
on 28-11-2022 14:39
I doubt you will get any confirmation from VM, they use an outside company for these scans. If you do not get another letter you will know it’s fixed.
on 22-02-2023 15:02
I've had the same letter, I assume after setting up some new wifi boosters.
The letter says to sort it out go to the website and the instructions are as follows;
NTP Mode 6 Vulnerability Alert
You can run the following command to check your server for the NTP Mode 6 & open NTP monlist vulnerabilities:
ntpq -c rv [IP]
If you see a response, your server may be used in attacks.How to solve an NTP Mode 6 vulnerability
The easiest way to deal with the NTP vulnerability is to configure your firewall to block port 123. You should also upgrade your software to NTP-4.2.7p26 or later.
I don't know how to do any of that.... 🙄 'run the following command...ntpq -c rv [IP]' RUN IT HOW?!? I'm on a Mac.
So yeah, pretty stumped.
on 22-02-2023 15:16