3 weeks ago
I have switched off the firewall on the modem and reloaded the Messenger app, but still cannot open attached videos.
Sorry you're still having an issue, did you try uninstalling and reinstalling the app as we advised in our last post?
2 weeks ago
Thank you for the update Deb2.
Could I please confirm if this is happening on a specific device or is it all devices on the connection?
Thank you, Emily.