Not able to access adult sites

[jayeydoor97]

I’m unable to access adults sites even though child safe is turned off. This happens on all devices connected to my router. Any ideas?

[Lee_R · Accepted solution]

Hi @jayeydoor97 thanks for posting and welcome to our community.

Sorry to hear you're unable to access some age restricted websites and for any inconvenience this may be causing you. I am going to send you a private message, so we can look into this on your behalf. Please look out for the purple envelope in the top right of your screen.

Regards

Lee_R

[Client62]

Bypass Child Safe & when Child Safe remain active when Disabled

Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem.

If you changed the computer's network settings to use any Public DNS does that re-gain access.

Try with OpenDNS using 208.67.222.222 and 208.67.220.220

I am picking this one as there are instructions here : https://use.opendns.com/

For Google Public DNS is would be the same method but  8.8.8.8 and 8.8.4.4