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Esenfur
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Message 11 of 20
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Re: Nord VPN Connection Issues

yes with the main desktop I cant use it.  I tested using an old laptop from a friend. 

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legacy1
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Alessandro Volta
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Message 12 of 20
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Re: Nord VPN Connection Issues

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Esenfur
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Message 13 of 20
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Re: Nord VPN Connection Issues

Nope, thanks for the suggestion tho. Get connected, last for about 30s, booted from every service but still listed as connected. Tried a speed test- failed in upload phase, reload fail to find DNS, eventually page loads completed a test with 50% network speeds- then disconnected again. 

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legacy1
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Alessandro Volta
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Message 14 of 20
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Re: Nord VPN Connection Issues

Time to reinstall windows.
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Esenfur
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Message 15 of 20
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Re: Nord VPN Connection Issues

Sadly, it's looking that way but i only did it in feb!
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Tom_W1
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Message 16 of 20
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Re: Nord VPN Connection Issues

Hi @Esenfur, thanks for your post although I'm sorry to hear of your concerns raised regarding connecting to NordVPN.

I'm afraid we at Virgin Media don't support with VPN problems as it is a third party issue, but I just wanted to respond to inform you of this - we will of course however, keep this thread open so you can hopefully receive the help you need from here.

Fingers crossed that you can get this sorted soon!
Many thanks

Tom_W
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Esenfur
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Message 17 of 20
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Helpful Answer

Re: Nord VPN Connection Issues

Cheers for keeping this open Tom, I found the solution eventually- I have a gigabit TP-Link switch in use on the network.

After doing a fresh install on Windows- Still had the same frustrating issue- Once I was on the VPN it clicked in my head "ah let's set the DMZ to IP of fresh install" - the Switch had a default config page the same LAN IP to the Modem/Router- Once I changed this, the issue was resolved. 

Ryan_N
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Message 18 of 20
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Re: Nord VPN Connection Issues

Thank you for letting us know 🙂 

 

Cheers, 

Ryan. 



Ryan_N- Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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felipepimentel
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Message 19 of 20
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Re: Nord VPN Connection Issues

I had problem with Nord too

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Matthew_ML
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Message 20 of 20
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Re: Nord VPN Connection Issues

Hey felipepimentel, thank you for reaching out and a warm welcome to the community, I am sorry to see you are having some VPN's issues.

However here at Virgin we don't support VPN's because they are a third party programme and we don't support them.

You may find some great advice via this link. Thanks 

Matt - Forum Team


New around here?

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