on 12-08-2022 18:01
Hi,
We currently have no tv or internet, went off today at 17:00 service status says it will be fixed by 21:30. The same thing happened yesterday had no tv/internet all afternoon and also happened last Saturday from early morning until late afternoon. Since it’s happened three times in a week its getting frustrating especially as I need the internet for revising for an upcoming exam. The only thing we’ve noticed is open reach have been outside each day before its gone off so I don’t know if they have messed with something. Can someone look into this for please as I really need the internet on, Thanks
on 12-08-2022 19:33
on 16-08-2022 09:21
Hey, Jay2866fod, thank you for reaching out and I am sorry to see you are having some issues with your connection.
I can confirm there was an outage in the area which will affect the whole connection.
However this outage is due to end on the 17th August, so once this is done, your services will be working again, I am sorry about any trouble this has caused. Thanks
Matt - Forum Team
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