Hi Sabo,
Welcome to the Community and thank you for posting.
I am very sorry to hear of what has happened with the cable and the impact to your services.
I would like to do all I can to help get this resolved so I am going to pop you over a private message to confirm a few details and we can go from there.
The message will be available via the purple envelope on the top right of this page.
Speak soon,
Nat
