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cookaboro
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No internet

Screenshot_20190113-162719.png

 

Virgin know there's a problem but it's been down all day. I'm paying for something I can't use. Can I claim any money back?

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Superuser
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Re: No internet

You will be entitled to a pro rata refund of charges after a 24 hour minimum outage but you should call in now to request this and say you are affected by this outage.

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cookaboro
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Re: No internet

Estimated fix is now 14th at 12:00. Frustrating

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