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No internet connection

Goonergreg
Joining in

on ‎28-03-2023 10:09

Hi woke up this morning to find no internet connection on my tv it appears to work on everything else in the house I’ve turned it off and on again even reset the router but still no joy I would appreciate any help thank you in advance 

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Adduxi
Very Insightful Person
Very Insightful Person

on ‎28-03-2023 10:12

Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Reece_MH
Forum Team (Retired)
Forum Team (Retired)

on ‎30-03-2023 10:23

Hi there 👋

Thanks for your post, and welcome back to the Forums!

I'm sorry to hear you're having some trouble with your Broadband service. I've taken a look on our side and cannot see any issues, everything is in the green, and I can see some connected devices, so it does appear that your service is working as intended.

How are things looking since your post? Please let us know if we can assist you further.

Thanks,

Reece - Forum Team


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