No internet / Intermittent broadband

[r0rschach]

Hi all,

My broadband connection died this morning. It's area 21 / SW17. I have called customer service, and I have been told that there are some issues and that they'd monitor the line for 4 hours and let me know. Unfortunately, I am in desperate need as my wife and I work from home.

Any help would be greatly appreciated.

Thanks.

[Tudor]

Don’t think they will actually "monitor your line". Best to call and

Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page http://www.virginmedia.com/servicechecker although this only covers large outages.