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No broadband green flashing lights

Hi there, 

i have the hub 3.0 for the last 6 months with no issues however today at around 5pm my internet stopped working and now my router has a flashing green WiFi symbol and the light at the bottom is flashing green also! 


I have checked all connections, restarted numerous times but still not working!! 

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Forum Team (Retired) Emma_E
Forum Team (Retired)
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Re: No broadband green flashing lights

Hi 173252,


I would love to take a look at this for you but I am having trouble locating your connection details.


Your last log in was from an IP address which doesn't relate to a Virgin Media account, and your sign-up email address is also non-Virgin Media. Consequently I am unable to identify your account. I will pop you a PM (Purple Envelope, top right hand corner) so we can investigate further.


Speak to you soon.




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