on 19-02-2023 14:01
My wifi isn’t working. The light is solid white but on line it’s saying it’s not connected properly but Iv checked everything and everything is in correctly and iv also restarted everything and nothing!
Answered! Go to Answer
on 19-02-2023 15:25
on 19-02-2023 15:25
on 21-02-2023 15:47
Hey Lol789, thanks for reaching out on our help forum about this issue.
A warm welcome to our community as well!
We're sorry to hear you cannot access the internet although your hub seems to be online.
We'd love to help, could you please update us since your last post on Sunday and if you've managed to sort out the connection error?
Has the advice from jbrennand above helped with this?
Let us know if you still need assistance with this, happy to offer it.
on 21-02-2023 16:29
Thank you all for your help! An engineer came out and it was a faulty hub…been replaced so fingers crossed it’s all sorted!
on 23-02-2023 16:41
Hi Lol789,
Thanks for taking the time to come back to us on the Community with an update.
We're happy to hear things have been resolved for you after the engineer visit.
If you have any further issues, pop back to us here so we can offer further help and support.
Many thanks,