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No WiFi Southwark

Margje89
Joining in

on ‎16-07-2021 08:39

Hello, my hub 3 power light has been flashing green since last evening. I did all the recommended checks but nothing seems to work. Anyone else experiencing issues (I am in London, Southwark) or does someone know what I should do to get back online? Thank you

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japitts
Very Insightful Person
Very Insightful Person

on ‎16-07-2021 08:47

You can check for known issues on VM broadband, using the status line - 0800 5610061

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Steven_L
Forum Team
Forum Team

on ‎18-07-2021 12:03

Hey @Margje89,

 

Welcome back to the community and thanks for taking the time to post your issues here.

 

I'm really sorry to hear of the issues that you've had recently, we had some known issues in your area of London on Thursday and Friday of last week.

 

I have been able to locate your account and can see that the area issue have now been resolved. Are you still having any issues today?

 

Regards,

Steven_L

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