Virgin Media Virgin Media Community

1993Stagman · ‎22-08-2022

Currently have a No RF signal detected error have tried all the normal troubleshooting and everything is plugged in correctly very annoying.

newapollo · ‎22-08-2022

Hi @1993Stagman

havave you tried rebooting?

Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.

If nothing is showing you could also try the Service Status number 0800 561 0061. This often gives details of more local issues down to postcode level.

Dave

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Matthew_ML · ‎25-08-2022

Hey 1993Stagman, thank you for reaching out and I am sorry to see you are having some connection issues.

I have run some test on my side and everything seems to be working as it should do.

The levels are in very good condition.

How has the connection been since Monday, any improvement at al? Thanks

Matt - Forum Team

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