No RF Signal Detected

[Killacam94]

I have been with Virgin media for all of 2 weeks and I have had this issue almost every few days. (No RF Signal Detected) 

This is a joke and it seems the people who warned me away from Virgin wasn’t wrong. Didn’t have a single issue with Sky, Vodafone or BT for over 5 years. Yet 2 WEEKS with virgin and i’m having issues every few days.

I have done the basic resets. I am using the router in modem mode along with a high end Asus router. I have unplugged the super hub 4 and plugged back in etc also.

It says on admin panel: “Rebooting” and sometimes has a message that shows “Requesting CM IP Address” 

[Adduxi]

Usual request.  Post the power levels, Pre and PostRS errors and network log.   Also setup a BQM here  www.thinkbroadband.com/ping

Once done, we can comment further.

[Alex_RM]

Hi Killacam94m

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having some issues with your connection. 

Are you able to provide the details Adduxi has asked for so we can help further?

Alex_Rm

[Killacam94]

I don’t know how to post that stuff, where do I go to get that information?

[Tudor]

Open a web browser, input address 192.168.0.1. The last entry on the first page will take you to the stats, they are a selection of tabs across the top of the page. Go to each tab in turn and cut then paste the data into your reply. That’s it.