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No Internet since 10th July 2018 BR6 Area 20

No internet since 10th July 2018 in BR6 area 20. Spoke to customer services in India who said it was an SNR fault and would be fixed by 17th July - 1 Week !!!!!!!!

Virgin Media broadband is hopeless. Taking a week to fix a fault is totally unacceptable and indicative of the extremely poor broadband service that VM supply.

The iPhone states broadband service is good in my area - ha ha ha ha ha VM very funny!!!!!

I am now moving over to BT as I can't stand the rubbish broadband service VM give. I'd advise everyone else to do the same and don't waste your money with VM.


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