No Internet / Pixelated Screen

[DJTanner76]

Hi, Service has been patchy for weeks (Internet & TV) Died a death today, no Internet and fully pixelated screen since 5.30am, have tried twitter/phone, but no use. Soft and factory rests completed on Hub/Tivo with no joy, any ideas? TW2 postcode (currently C130 error code)

Thanks for any help

Darren

[Anonymous]

Have you called the local area faults line on 0800 561 0061? 

[DJTanner76]

Hi, yeah - got a stock 'Intermittent issues in the area' still out this morning 

[Ryan_N]

Hey DJTanner76, 

Thank you for your post and welcome to the forums. 

I apologise you experienced this issue - can I confirm if the issue stated in your area is now up and running? 

Cheers, 

Ryan. 

[DJTanner76]

Hi Ryan,

Yeah, all sorted now, had an engineer out who identified it as a network issue.

Cheers

Darren