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Pamdor
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No Broadband inG66

Does anybody know when broadband will be fixed in G66 area of Glasgow. Its been down since Tuesday 9th ....Virgin Helpline people don't seem that interested!!

Any help would from real people be great

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Forum Team (Retired) Emma_E
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Re: No Broadband inG66

Hi Pamdor,

 

Welcome to the forums, I am sorry to see you have been having trouble with your connection.

 

I have taken a look and it seems you are affected by fault ref F006622789for SNR and FECS . This has now been resolved and the connection is looking good from this side.

 

If you are still having trouble let us know and we will be happy to take a look for you.

 

All the best

 

Emma


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