on 02-08-2021 13:29
I have no broadband since 8.30am in HA7 area. Was supposed to be resolved @ 11.15am but still not resolved. Anyone in the Harrow area having issues too?
[MOD EDIT: Subject title changed for clarity]
on 02-08-2021 16:13
on 04-08-2021 14:11
Hello APHA7
Sorry to hear of the broadband issues experienced, we appreciate you taking the time to raise this via the forums and welcome to the community.
From checking your account I can confirm there is currently an area congestion issue that may be causing the current issues under reference F008826818 with an estimated fix time of 4th October 2021.
We understand this isn't the answer you were looking for, we'd recommend checking the Service Status page as the congestion issue may explain some of the issue.
Rob